Name: Richard Vinnicombe
Phone Number: 07551953054
E-mail: elmialichfield@gmail.com
Address:
Elmia Sports Massage Therapy
65 Burton Old Road West
Lichfield
WS13 6EW
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
We also use Google Analytics to monitor website activity. No IP addresses or personal data are collected.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Online booking for treatment
Verbal booking of treatment
We use the information that you have given us in order to contact you or your emergency contact regarding treatment, and giving you the correct treatment as required.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Richard @ elmia
(b) We have a contractual obligation.
(c) We have a legal obligation.
Your information is securely stored.
We keep your information for 2 years We will then dispose your information by deleting your account .
Under data protection law, you have rights including:
⦁ Your right of access - You have the right to ask us for copies of your personal information.
⦁ Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
⦁ Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
⦁ Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
⦁ Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
⦁ Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
⦁ You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.
You also have a right to obtain a copy of your personal data and we will supply this if you ask us to.
If we do hold information about you, please notify us if any of it has changed or is incorrect, we will willingly update this for you.
In certain circumstances you have a right to the erasure of your personal data or to restrict processing. If you want to exercise this right, please contact us using the details below.
Details can be found on the Information Commissioners website:
https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/Some of the information you provide to us will be held on our computers in the United Kingdom (UK) and will only be accessed by or given to our staff working in the UK.
We may also need to disclose personal data to third parties to provide our services. We will only provide them with the information they require and will only permit them to use the information for the required purpose.
If any such third party has used your information for any other reason without your consent, please notify us using the details below and we will investigate the matter.
We may need to provide certain third-party organisations with your information if we have a legal obligation to do so.
We strive to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously.
If you think that our collection or use of information is unfair, misleading, or inappropriate please bring it to our attention.
If you have any concerns about how we handle your information you have a right to complain to the Information Commissioners Office on 0303 123 1113 or by using this link
https://www.ico.org.uk/concernsWycliffe House, Water Lane, Wilmslow, SK9 5AF
www.ico.org.uk
Telephone number: 0303 123 1113
We may make changes to our processing of personal data from time to time as our business and internal practices change.
We keep this privacy information under regular review.